Shipping Quick Facts
Domestic Orders: Sent out within 24 hours (longer processing time on non-business days). Then, delivery in 2-3 days.
International Orders: Dispatched within 24 hours; delivery time varies by country (3-15 days) and external factors.
Check Your Email: If items are out of stock, we’ll let you know. Replacement inquiries should be directed to our email.
What You Pay For: Prices don’t include import taxes or customs duties.
Not receiving your order? Let us know, we can help
Returns & Refunds
Keep It New: Returned items must be unused, in original packaging and sellable condition.
Exceptions: No returns on sale items, used items, custom made orders, or personalized goods.
Defective Goods: If an item is faulty, it can be returned for an exchange. Opening the product may void this option.
Order Mistakes: Ordered the wrong item? Exchanges are possible with a fee.
Read this page for more details on our refund policy.
How to Make a Return or Exchange
Step 1 . Contact Us: Start by submitting a Return Form. We'll need your Order ID and a photo of the issue.
Step 2. Shipping: You're responsible for return shipping costs. Use a trackable method to ensure it gets back to us.
Step 3. Notification: We'll let you know once we've received and reviewed your return.
Refunds are provided based on your original payment method. Refund processing takes up to 7 days.
Still not clear? Chat with us