At Viskon, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a refund or exchange within 7 days of the purchase receive date. Please read this policy carefully to understand our refund and exchange procedures.
Eligibility for Refunds and Exchanges
To be eligible for a refund or exchange, the item(s) must be in new and unused condition, with all original tags and packaging. Items that have been used, washed, or altered in any way are not eligible for a refund or exchange.
How to Request a Refund or Exchange
To request a refund or exchange, please contact our customer service team at email@example.com. We will provide you with instructions on how to return the item(s) and receive a refund or exchange. Please note that you are responsible for the shipping costs associated with returning the item(s).
Refund and Exchange Processing Time
Once we receive the returned item(s), we will inspect them to ensure they are in new and unused condition. If the item(s) are eligible for a refund or exchange, we will process the refund or exchange within 2 days. Refunds will be issued to the original payment method used for the purchase.
The following items are non-refundable:
Customized or personalized products
Damaged or Defective Items
If you receive a damaged or defective item, please contact us at firstname.lastname@example.org as soon as you receive the item. We will provide you with instructions on how to return the item(s) and receive a refund or exchange, including the shipping costs associated with returning the item(s).
Changes to this Policy
We reserve the right to update or modify this refund policy at any time without prior notice. Your continued use of our website after any changes to this policy will constitute your acceptance of those changes.
If you have any questions or concerns about this refund policy, please contact us at email@example.com